Shipping policy


Shipping Policy – sofiaisabella&co



Last updated: [12/7/25]


Thank you for shopping with sofiaisabella&co. We aim to deliver your order as quickly and smoothly as possible. Please review our shipping policy below.





Order Processing



  • All orders are processed within [insert 1–3 business days or your preferred timeframe].
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Processing time does not include shipping transit time.






Shipping Rates & Delivery Times



Shipping rates are calculated at checkout based on your location and selected shipping method.


Estimated delivery times:


  • Standard Shipping: [4-7 business days]
  • Expedited Shipping: [ 2–4 business days]
  • International Shipping: unknown



Please note that delivery times are estimates and may vary due to carrier delays, weather, holidays, or customs processing.





Shipping Confirmation & Tracking



Once your order has shipped, you will receive a confirmation email with your tracking number.

Tracking information may take up to 24–48 hours to update.





Address Accuracy



Please ensure your shipping address is correct at checkout.

We are not responsible for:


  • Lost packages due to incorrect addresses
  • Additional fees for address corrections



Contact us immediately at [your customer service email] if you need to update your address after placing an order.





Lost, Delayed, or Stolen Packages



sofiaisabella&co is not responsible for:


  • Packages marked “delivered” by the carrier
  • Delays caused by the shipping carrier
  • Lost or stolen packages (unless the issue resulted from our error)



If your package goes missing, please contact the carrier directly with your tracking number. We will assist when possible.

 

 

 

 



Pre-Orders (if applicable)

 

 

 

 



Preorders usually ship 5-7 days after and then refer to regular shipping times after that!





Contact Us



For questions or concerns about shipping, please contact us at:

[sofiaisabellaco@gmail.com]